Tawid privacy policy

This policy explains how information is handled when you use Tawid, a Philippine-themed game published by iCityWork. It covers the game and communications with us about the game. Other iCityWork games and services may have their own policies.

1. Game progress stored on your device

Tawid stores game progress and preferences on your device, including scores, coins, unlocked and selected characters, collection progress, travel achievements, daily goals and sound settings. The current game does not require a player account or provide an iCityWork cloud-save service. We do not receive your local save merely because you play.

Your operating system may include app data in device backups, depending on your settings. Removing the game or clearing its app data may remove local progress; restoring a backup may restore it. Advertising services may still process information separately from these local saves, as described below.

2. Optional advertising

Tawid offers optional rewarded ads, such as watching an ad to earn in-game coins or continue a run. You can decline an ad and continue ordinary gameplay or start a new run. A reward is granted when the advertising service reports that the reward requirements have been met. The ad provider controls the ad's playback and close or skip controls.

Tawid's mobile advertising integration uses Unity LevelPlay, with ironSource Ads, Unity Ads and Google AdMob as advertising partners. Available partners and ads can vary by platform, region and configuration.

When advertising services are active, these partners may process device and app information, IP addresses, permitted advertising identifiers, approximate location derived from IP addresses, ad interactions and technical or diagnostic information. They use information to deliver and measure advertising, operate bidding and mediation, detect fraud and maintain their services. Personalized advertising depends on applicable requirements, your choices and device settings. An ad described as non-personalized can still involve data processing for delivery, measurement and fraud prevention.

Read the providers' policies for details about their practices, retention and privacy choices:

Unity Game Player and App User Privacy Policy, including Unity advertising and LevelPlay services.
Google Privacy Policy.
How Google uses information from apps using its services.

Development and beta builds may use provider test ads or clearly labeled local simulations. A local simulation does not itself contact an advertising network. Provider test ads may still involve network requests and diagnostic information.

3. Permissions and privacy choices

Tawid's gameplay does not require access to your precise GPS location, contacts, camera or microphone. Advertising partners may infer approximate location from network information without a GPS permission request.

Where consent or an opt-out is required, advertising must follow the applicable privacy choices. Choosing to watch a rewarded ad is separate from consenting to personalized advertising or tracking.

On iPhone, you can manage app tracking permission in Settings → Privacy & Security → Tracking. On Android, advertising privacy controls are available in your device's settings; their location and options vary by Android version. These controls do not necessarily prevent all processing needed to deliver an ad.

If the game presents a privacy-options control, use it to review or change the choices it supports. You may also contact us about your privacy choices or contact an advertising provider through its policy links above. Declining tracking permission does not require you to stop playing Tawid.

4. Support and testing information

If you email us, we receive your email address, your message and any information or attachments you choose to send. We use this information to answer your request, investigate problems and maintain support records. Please avoid sending passwords, payment details or other sensitive information.

During development or beta testing, you may choose to share screenshots, feedback or device logs. Logs may contain device identifiers, app versions, ad errors and other technical details. We use information you share to diagnose issues and improve the game. Device-registration information used for advertising tests is used to configure and verify testing.

We do not require you to send diagnostic logs to play the game.

We use information we receive to provide support, investigate faults, operate testing and protect our services. Advertising partners process information for the purposes described in section 2 and their own policies. Service providers handling support communications may process those communications on our behalf.

We may disclose information where required by law, to respond to a valid legal request or to protect rights and safety. If the business or game is transferred, relevant information may be transferred subject to applicable requirements.

6. Retention and security

Local game saves remain on your device until removed or changed through the game, operating system or backup controls. We retain support and testing information for as long as reasonably needed to handle the request, investigate the issue and meet applicable obligations. Advertising partners apply their own retention policies.

We use reasonable safeguards for information under our control. No method of storage or transmission can guarantee complete security. Contact us if you believe information relating to Tawid has been exposed or misused.

7. International processing and your rights

Advertising, hosting and communication providers may process information outside your country. Their policies describe their practices and applicable safeguards.

Depending on applicable law, you may have rights to request access, correction, deletion or a copy of personal information, withdraw consent, object to certain processing or complain to a privacy authority. Contact support@icitywork.com to make a request about information held by iCityWork. We may need proportionate information to verify the request. We cannot directly retrieve a save stored only on your device or delete records independently controlled by an advertising provider; we can help identify the appropriate provider.

Where a lawful basis is required, we process information according to the purpose and applicable law, including responding to your service requests, legitimate interests in support and security, legal obligations and consent where required for advertising or tracking.

8. Children and teenagers

Tawid is intended for teenagers and adults and is not directed at children under 13. If you are a minor, ask a parent or guardian for help understanding privacy and advertising choices. Where local law sets a higher age for independent consent, the applicable requirements must be followed.

We do not knowingly seek personal information from children under 13. If you believe a child has provided personal information to iCityWork, contact us so we can investigate and take appropriate action.

9. Websites and external links

This policy describes Tawid's game data handling. Visiting its website or opening an advertiser's website can involve separate processing by the website operator or hosting provider. Website cookies, analytics or forms, if used, must be described in the applicable website privacy notice. Following an external link subjects you to that site's policies.

10. Changes and contact

We may update this policy as the game or its services change. We will update the effective date and provide additional notice where required.

For privacy questions or requests:

iCityWork
Email: support@icitywork.com
Tawid website: games.icitywork.com/tawid/
Privacy policy: games.icitywork.com/tawid/privacy/